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20 Aug 2017
INDI development team is happy to announce the release of INDI Library v1.5.0. This new exciting release builds on the maturity of INDI Library and comes with many new supported devices and fixes for existing drivers.
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TOPIC: Failed to retrive firmware information.

Failed to retrive firmware information. 3 weeks 1 day ago #21081

  • pcxz
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After much time ( cloudy weather ) I reuse my telescope.
In random case have crash with this in log:

2017-11-19T21:14:07: [WARNING] Failed to retrive firmware information.
2017-11-19T21:14:07: [ERROR] Timeout error
2017-11-19T21:14:02: [INFO] Controller version: 4.21
2017-11-19T21:14:02: [INFO] Celestron GPS is online.
..

for precision, crash ..when occurs, is at this point:

[WARNING] Failed to retrive firmware information.
[ERROR] Timeout error
The following user(s) said Thank You: broadcastyourseb

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Celestron C8 Fastar XLT U.S.A. (Carbon tube), seeker 9x50 (used as a guide scope), Wedge, Meade DSI (used as a guide cam), Canon EOS 500D Full mod, Canon EOS 1000D, RaspBerryPI3 with remote management through EKOS.

Failed to retrive firmware information. 3 weeks 21 hours ago #21085

Full log?
The following user(s) said Thank You: pcxz

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Jasem Mutlaq
Support INDI & Ekos; Get StellarMate Astrophotography Gadget.
How to Submit Logs when you have problems?

Failed to retrive firmware information. 2 weeks 6 days ago #21178

  • pcxz
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Sorry full log ..added now.

This problem is only at start and is in random mode.

In log, start kstars and not crash, close all and restart kstars ..crash!!

File Attachment:

File Name: log_17-09-47.txt
File Size: 13 KB
Attachments:

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Celestron C8 Fastar XLT U.S.A. (Carbon tube), seeker 9x50 (used as a guide scope), Wedge, Meade DSI (used as a guide cam), Canon EOS 500D Full mod, Canon EOS 1000D, RaspBerryPI3 with remote management through EKOS.

Failed to retrive firmware information. 2 weeks 1 day ago #21320

I have the same issue with my Celestron CG5 mount.

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Kubuntu 16.04 with KDE Plasma 5.5.5 using PPA for latest KStars-bleeding and INDI
Raspberry Pi 2 with Ubuntu Mate
Atik 314E - QHY5 - CG5

Failed to retrive firmware information. 2 weeks 1 day ago #21321

Please turn on mount debugging in the logs then submit the log. I got a handset today, but don't have the handset to rs232 cable.

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Jasem Mutlaq
Support INDI & Ekos; Get StellarMate Astrophotography Gadget.
How to Submit Logs when you have problems?

Failed to retrive firmware information. 2 weeks 1 day ago #21324

Quick test here and same procedure as describe by pcxz. Finish always with a crash of kstars.

Here are the logs :

2017-11-26T16:43:34: [INFO] Device configuration saved.
2017-11-26T16:43:34: [INFO] Saving device configuration...
2017-11-26T16:43:34: [INFO] Device configuration applied.
2017-11-26T16:43:34: [INFO] Loading device configuration...
2017-11-26T16:43:33: [INFO] Mount UTC offset is 1.00. UTC time is 2017-11-25T01:10:22
2017-11-26T16:43:33: [INFO] Mount is unparked.
2017-11-26T16:43:33: [WARNING] Failed to retrive firmware information.
2017-11-26T16:43:33: [ERROR] Timeout error
2017-11-26T16:43:28: [INFO] Controller version: 4.21
2017-11-26T16:43:28: [INFO] Celestron NexStar is online.

File Attachment:

File Name: log_17-38-00.txt.zip
File Size: 4 KB
Attachments:

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Kubuntu 16.04 with KDE Plasma 5.5.5 using PPA for latest KStars-bleeding and INDI
Raspberry Pi 2 with Ubuntu Mate
Atik 314E - QHY5 - CG5
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