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INDI Library v1.8.1 Released (09 Sep 2019)

Monthly maintenance release INDI v1.8.1

INDI Server can't connect to Atik cameras

1 month 9 hours ago
MultumInParvo
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INDI Server can't connect to Atik cameras #44891
Newbie problem hopefully, but I get the following error when starting EKOS:



I have tried this on both my Raspi and on my Odroid N2, which are both running Ubuntu Mate 18.04, with Rob Lancaster's excellent AstroPi3 scripts used to install the Astro elements, but I get the same response on both.

Main CCD is an Atik 16hr and the guide is an Atik 16ic.

Power is on to both, 16ic connecting via a 4 port unpowered hub which is happliy connecting the SX Filter Wheel and the Mount to INDI Server and EKOS, and the 16hr connecting directly to the SBCs

I am not just green with INDI, EKOS and KSTARS, but also with the lands of Raspi, Odroid and Linux, so I fear that if I were any more green you wouldn't see me if I lay down on grass.

Having worked in technology for the last 35 years, I hate not knowing even where to start looking, but assume I can pick this up relatively quickly if anyone assist in guiding my fumbling around.

Ian
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1 month 9 hours ago
AstroNerd
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INDI Server can't connect to Atik cameras #44892
Hi and welcome
It’s sounds to me as it this may be a power issue, you should always use a powered USB hub in these situations, as the rpi is not powerful enough to power the hub and all the devices connected to it...
Try a powered hub and see what happens...

Stellarmate OS BETA on Raspberry pi4b
Skywatcher EQ8 pro
Meade series 5000 80mm triplet Apo & Meade 8” SCT (de-forked)
Starlight Xpress SXVR H18, SXVR M25c, Lodestar Guide Camera
Pegasus Ultimate Hub for all USB & Power
Pegasus focus motors on both scopes
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1 month 8 hours ago 1 month 8 hours ago by MultumInParvo.
MultumInParvo
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INDI Server can't connect to Atik cameras #44893
Thanks for the swift respose AstoNerd.

With the cameras both getting 12v from a PSU, do you need the powered hub or is this a 5v usb power issue?

Given the 16hr is going direct to the SBC and not via the hub, I assumed that this would rule out hub power issues.

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1 month 8 hours ago
wvreeven
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INDI Server can't connect to Atik cameras #44895
On Linux the tool to start debugging connection issues is dmesg. It is a command line tool which provides system info from start up to "now". The best way to use it in this case is to start the tool such that it continues displaying messages when new ones arrive. To do so, open a terminal and type

dmesg -w

Please do this with no cameras connected. As soon as the output stops scrolling you can plug in one camera. If the camera is detected by Linux then you should see output appear. Then unplug the camera and plug in the other. To stop dmesg simply hit

CTRL-c

Next plug in both cameras and, still in the terminal, type

lsusb

This will display some basic info about the USB devices that were connected. Is there any info there about your cameras? Perhaps just copy and past the output of lsusb here so we can help you further.


Wouter

ASI1600MM-Pro Cooled and filter wheel with a SkyWatcher Esprit 80 ED on a SkyWatcher HEQ5-Pro

ASI1600MM-Pro Cooled and filter wheel with an 8" TS Ritchey-Chrétien on a SkyWatcher EQ6-R
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1 month 7 hours ago 1 month 7 hours ago by MultumInParvo.
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INDI Server can't connect to Atik cameras #44896
Hi Wouter.

Output from dmesg -w (including as it may point to issues elsewhere):

[ 8893.437626] usb 1-1.1.3: new full-speed USB device number 9 using dwc_otg
[ 8893.570715] usb 1-1.1.3: New USB device found, idVendor=0403, idProduct=df31
[ 8893.570725] usb 1-1.1.3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 8893.570729] usb 1-1.1.3: Product: ATK-16HR Camera
[ 8893.570734] usb 1-1.1.3: Manufacturer: ATIK-Instruments
[ 8893.570738] usb 1-1.1.3: SerialNumber: 00QTI3E6
[ 8893.578970] ftdi_sio 1-1.1.3:1.0: FTDI USB Serial Device converter detected
[ 8893.579088] usb 1-1.1.3: Detected FT232BM
[ 8893.579989] usb 1-1.1.3: FTDI USB Serial Device converter now attached to ttyUSB1
[ 9197.562395] usb 1-1.1.2: new high-speed USB device number 10 using dwc_otg
[ 9197.663273] usb 1-1.1.2: New USB device found, idVendor=1a40, idProduct=0101
[ 9197.663291] usb 1-1.1.2: New USB device strings: Mfr=0, Product=1, SerialNumber=0
[ 9197.663301] usb 1-1.1.2: Product: USB 2.0 Hub [MTT]
[ 9197.669717] hub 1-1.1.2:1.0: USB hub found
[ 9197.671782] hub 1-1.1.2:1.0: 4 ports detected
[ 9198.058546] usb 1-1.1.2.2: new full-speed USB device number 11 using dwc_otg
[ 9198.286218] usb 1-1.1.2.2: New USB device found, idVendor=0403, idProduct=df35
[ 9198.286236] usb 1-1.1.2.2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 9198.286246] usb 1-1.1.2.2: Product: ATK 16IC Camera
[ 9198.286256] usb 1-1.1.2.2: Manufacturer: ATIK
[ 9198.286265] usb 1-1.1.2.2: SerialNumber: A3001QH8
[ 9198.303017] ftdi_sio 1-1.1.2.2:1.0: FTDI USB Serial Device converter detected
[ 9198.303266] usb 1-1.1.2.2: Detected FT232RL
[ 9198.305447] usb 1-1.1.2.2: FTDI USB Serial Device converter now attached to ttyUSB2
[ 9198.486449] usb 1-1.1.2.4: new full-speed USB device number 12 using dwc_otg
[ 9198.688837] usb 1-1.1.2.4: New USB device found, idVendor=067b, idProduct=2303
[ 9198.688855] usb 1-1.1.2.4: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 9198.688866] usb 1-1.1.2.4: Product: USB-Serial Controller
[ 9198.688876] usb 1-1.1.2.4: Manufacturer: Prolific Technology Inc.
[ 9198.690085] pl2303 1-1.1.2.4:1.0: pl2303 converter detected
[ 9198.702570] usb 1-1.1.2.4: pl2303 converter now attached to ttyUSB3
[ 9199.194380] Under-voltage detected! (0x00050005)
[ 9199.738339] usb 1-1.1.2.3: new full-speed USB device number 13 using dwc_otg
[ 9199.952713] usb 1-1.1.2.3: New USB device found, idVendor=1278, idProduct=0920
[ 9199.952731] usb 1-1.1.2.3: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 9199.952741] usb 1-1.1.2.3: Product: SxFilterWh
[ 9199.952751] usb 1-1.1.2.3: Manufacturer: SxFilterWh
[ 9199.959423] hid-generic 0003:1278:0920.0003: hidraw0: USB HID v1.01 Device [SxFilterWh SxFilterWh] on usb-3f980000.usb-1.1.2.3/input0
[ 9203.226408] Voltage normalised (0x00000000)
[ 9210.679721] usb 1-1.1.2-port3: disabled by hub (EMI?), re-enabling...
[ 9210.679847] usb 1-1.1.2.3: USB disconnect, device number 13
[ 9211.002452] usb 1-1.1.2.3: new full-speed USB device number 14 using dwc_otg
[ 9211.217084] usb 1-1.1.2.3: New USB device found, idVendor=1278, idProduct=0920
[ 9211.217102] usb 1-1.1.2.3: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 9211.217113] usb 1-1.1.2.3: Product: SxFilterWh
[ 9211.217122] usb 1-1.1.2.3: Manufacturer: SxFilterWh
[ 9211.222843] hid-generic 0003:1278:0920.0004: hidraw0: USB HID v1.01 Device [SxFilterWh SxFilterWh] on usb-3f980000.usb-1.1.2.3/input0

Output from lsusb:

Bus 001 Device 009: ID 0403:df31 Future Technology Devices International, Ltd
Bus 001 Device 012: ID 067b:2303 Prolific Technology, Inc. PL2303 Serial Port
Bus 001 Device 014: ID 1278:0920 Starlight Xpress
Bus 001 Device 011: ID 0403:df35 Future Technology Devices International, Ltd
Bus 001 Device 010: ID 1a40:0101 Terminus Technology Inc. Hub
Bus 001 Device 005: ID 0424:7800 Standard Microsystems Corp.
Bus 001 Device 003: ID 0424:2514 Standard Microsystems Corp. USB 2.0 Hub
Bus 001 Device 002: ID 0424:2514 Standard Microsystems Corp. USB 2.0 Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

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1 month 7 hours ago
MultumInParvo
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INDI Server can't connect to Atik cameras #44897
Just in case, a new powered USB hub is coming tomorrow

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1 month 6 hours ago 1 month 6 hours ago by wvreeven.
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INDI Server can't connect to Atik cameras #44900
So it looks like the RPi detects that power is consumed from an USB port and then disables it to correct the loss of voltage. Are you using a power supply for the RPi that is powerful enough? The RPi needs a 12V power supply that provides at least 2A and preferable 3A. Though a powered USB hub may help indeed as well.


Wouter

ASI1600MM-Pro Cooled and filter wheel with a SkyWatcher Esprit 80 ED on a SkyWatcher HEQ5-Pro

ASI1600MM-Pro Cooled and filter wheel with an 8" TS Ritchey-Chrétien on a SkyWatcher EQ6-R

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1 month 6 hours ago
MultumInParvo
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INDI Server can't connect to Atik cameras #44903
The first thing I added was the Atik HR16, no issues there, only seemed to be upset about the hub being added, or the SX wheel's consumption potentially, but then seemed to correct itself, but could be misreading this.

For now, I'll focus on the 16HR and disconnect the others to avoid confusion and repost.

As to the RPi wanting 12v, isn't this is 5v@2A from a micro USB for a RPi3b+?

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1 month 5 hours ago
wvreeven
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INDI Server can't connect to Atik cameras #44905
Sorry, yes, the RPi wants 5V and at least 2A but preferably more. What happens if you do not use the hub but simply attach the different hardware (cameras, fw, mount) one by one to the available USB ports?

ASI1600MM-Pro Cooled and filter wheel with a SkyWatcher Esprit 80 ED on a SkyWatcher HEQ5-Pro

ASI1600MM-Pro Cooled and filter wheel with an 8" TS Ritchey-Chrétien on a SkyWatcher EQ6-R

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1 month 5 hours ago
MultumInParvo
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INDI Server can't connect to Atik cameras #44906
HR 16 connected.

dmesg -w output (seems to have buffered all of the old info, truncated just to show 16HR being added):

[14398.592989] usb 1-1.1.2: Product: ATK-16HR Camera
[14398.593342] usb 1-1.1.2: Manufacturer: ATIK-Instruments
[14398.593347] usb 1-1.1.2: SerialNumber: 00QTI3E6
[14398.605556] ftdi_sio 1-1.1.2:1.0: FTDI USB Serial Device converter detected
[14398.605738] usb 1-1.1.2: Detected FT232BM
[14398.606767] usb 1-1.1.2: FTDI USB Serial Device converter now attached to ttyUSB0

lsusb output:

Bus 001 Device 015: ID 0403:df31 Future Technology Devices International, Ltd
Bus 001 Device 005: ID 0424:7800 Standard Microsystems Corp.
Bus 001 Device 003: ID 0424:2514 Standard Microsystems Corp. USB 2.0 Hub
Bus 001 Device 002: ID 0424:2514 Standard Microsystems Corp. USB 2.0 Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

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1 month 5 hours ago 1 month 5 hours ago by MultumInParvo.
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INDI Server can't connect to Atik cameras #44907
Just checked and EKOS still comes up with the original error on the CCD, but (as expected) now can't see the SX Wheel or the mount

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1 month 5 hours ago
knro
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INDI Server can't connect to Atik cameras #44908

wvreeven wrote: Sorry, yes, the RPi wants 5V and at least 2A but preferably more. What happens if you do not use the hub but simply attach the different hardware (cameras, fw, mount) one by one to the available USB ports?


I would recommend 3A+ power supply to avoid any potential issues.

Jasem Mutlaq
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