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INDI Library v1.9.7 Released (29 Jul 2022)

Bi-monthly INDI Library released with new drivers and bug fixes.

INDI Server can't connect to Atik cameras

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Hi and welcome
It’s sounds to me as it this may be a power issue, you should always use a powered USB hub in these situations, as the rpi is not powerful enough to power the hub and all the devices connected to it...
Try a powered hub and see what happens...
Stellarmate OS on Raspberry pi4b
Skywatcher EQ8 pro, on steel pier
Takahashi FSQ85, FS60cb & Meade 8” SCT (de-forked)
Starlight Xpress SXVR H18, SXVR M25c, Lodestar x2 Guide Camera
Pegasus Ultimate Hub V2 for all USB & Power
Pegasus focus motors on all scopes
The following user(s) said Thank You: Ian Sullivan
2 years 9 months ago #44892

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Thanks for the swift respose AstoNerd.

With the cameras both getting 12v from a PSU, do you need the powered hub or is this a 5v usb power issue?

Given the 16hr is going direct to the SBC and not via the hub, I assumed that this would rule out hub power issues.
Last edit: 2 years 9 months ago by Ian Sullivan.
2 years 9 months ago #44893

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On Linux the tool to start debugging connection issues is dmesg. It is a command line tool which provides system info from start up to "now". The best way to use it in this case is to start the tool such that it continues displaying messages when new ones arrive. To do so, open a terminal and type

dmesg -w

Please do this with no cameras connected. As soon as the output stops scrolling you can plug in one camera. If the camera is detected by Linux then you should see output appear. Then unplug the camera and plug in the other. To stop dmesg simply hit

CTRL-c

Next plug in both cameras and, still in the terminal, type

lsusb

This will display some basic info about the USB devices that were connected. Is there any info there about your cameras? Perhaps just copy and past the output of lsusb here so we can help you further.


Wouter
Wouter van Reeven

ASI6200MM and 7 slot 2" filter wheel with a SkyWatcher Esprit 80 ED on a SkyWatcher HEQ5-Pro
ASI1600MM-Pro Cooled and 5 slot 1.25" filter wheel with an 8" TS Ritchey-Chrétien on a SkyWatcher EQ6-R
The following user(s) said Thank You: Ian Sullivan
2 years 9 months ago #44895

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Hi Wouter.

Output from dmesg -w (including as it may point to issues elsewhere):

[ 8893.437626] usb 1-1.1.3: new full-speed USB device number 9 using dwc_otg
[ 8893.570715] usb 1-1.1.3: New USB device found, idVendor=0403, idProduct=df31
[ 8893.570725] usb 1-1.1.3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 8893.570729] usb 1-1.1.3: Product: ATK-16HR Camera
[ 8893.570734] usb 1-1.1.3: Manufacturer: ATIK-Instruments
[ 8893.570738] usb 1-1.1.3: SerialNumber: 00QTI3E6
[ 8893.578970] ftdi_sio 1-1.1.3:1.0: FTDI USB Serial Device converter detected
[ 8893.579088] usb 1-1.1.3: Detected FT232BM
[ 8893.579989] usb 1-1.1.3: FTDI USB Serial Device converter now attached to ttyUSB1
[ 9197.562395] usb 1-1.1.2: new high-speed USB device number 10 using dwc_otg
[ 9197.663273] usb 1-1.1.2: New USB device found, idVendor=1a40, idProduct=0101
[ 9197.663291] usb 1-1.1.2: New USB device strings: Mfr=0, Product=1, SerialNumber=0
[ 9197.663301] usb 1-1.1.2: Product: USB 2.0 Hub [MTT]
[ 9197.669717] hub 1-1.1.2:1.0: USB hub found
[ 9197.671782] hub 1-1.1.2:1.0: 4 ports detected
[ 9198.058546] usb 1-1.1.2.2: new full-speed USB device number 11 using dwc_otg
[ 9198.286218] usb 1-1.1.2.2: New USB device found, idVendor=0403, idProduct=df35
[ 9198.286236] usb 1-1.1.2.2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 9198.286246] usb 1-1.1.2.2: Product: ATK 16IC Camera
[ 9198.286256] usb 1-1.1.2.2: Manufacturer: ATIK
[ 9198.286265] usb 1-1.1.2.2: SerialNumber: A3001QH8
[ 9198.303017] ftdi_sio 1-1.1.2.2:1.0: FTDI USB Serial Device converter detected
[ 9198.303266] usb 1-1.1.2.2: Detected FT232RL
[ 9198.305447] usb 1-1.1.2.2: FTDI USB Serial Device converter now attached to ttyUSB2
[ 9198.486449] usb 1-1.1.2.4: new full-speed USB device number 12 using dwc_otg
[ 9198.688837] usb 1-1.1.2.4: New USB device found, idVendor=067b, idProduct=2303
[ 9198.688855] usb 1-1.1.2.4: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 9198.688866] usb 1-1.1.2.4: Product: USB-Serial Controller
[ 9198.688876] usb 1-1.1.2.4: Manufacturer: Prolific Technology Inc.
[ 9198.690085] pl2303 1-1.1.2.4:1.0: pl2303 converter detected
[ 9198.702570] usb 1-1.1.2.4: pl2303 converter now attached to ttyUSB3
[ 9199.194380] Under-voltage detected! (0x00050005)
[ 9199.738339] usb 1-1.1.2.3: new full-speed USB device number 13 using dwc_otg
[ 9199.952713] usb 1-1.1.2.3: New USB device found, idVendor=1278, idProduct=0920
[ 9199.952731] usb 1-1.1.2.3: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 9199.952741] usb 1-1.1.2.3: Product: SxFilterWh
[ 9199.952751] usb 1-1.1.2.3: Manufacturer: SxFilterWh
[ 9199.959423] hid-generic 0003:1278:0920.0003: hidraw0: USB HID v1.01 Device [SxFilterWh SxFilterWh] on usb-3f980000.usb-1.1.2.3/input0
[ 9203.226408] Voltage normalised (0x00000000)
[ 9210.679721] usb 1-1.1.2-port3: disabled by hub (EMI?), re-enabling...
[ 9210.679847] usb 1-1.1.2.3: USB disconnect, device number 13
[ 9211.002452] usb 1-1.1.2.3: new full-speed USB device number 14 using dwc_otg
[ 9211.217084] usb 1-1.1.2.3: New USB device found, idVendor=1278, idProduct=0920
[ 9211.217102] usb 1-1.1.2.3: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 9211.217113] usb 1-1.1.2.3: Product: SxFilterWh
[ 9211.217122] usb 1-1.1.2.3: Manufacturer: SxFilterWh
[ 9211.222843] hid-generic 0003:1278:0920.0004: hidraw0: USB HID v1.01 Device [SxFilterWh SxFilterWh] on usb-3f980000.usb-1.1.2.3/input0

Output from lsusb:

Bus 001 Device 009: ID 0403:df31 Future Technology Devices International, Ltd
Bus 001 Device 012: ID 067b:2303 Prolific Technology, Inc. PL2303 Serial Port
Bus 001 Device 014: ID 1278:0920 Starlight Xpress
Bus 001 Device 011: ID 0403:df35 Future Technology Devices International, Ltd
Bus 001 Device 010: ID 1a40:0101 Terminus Technology Inc. Hub
Bus 001 Device 005: ID 0424:7800 Standard Microsystems Corp.
Bus 001 Device 003: ID 0424:2514 Standard Microsystems Corp. USB 2.0 Hub
Bus 001 Device 002: ID 0424:2514 Standard Microsystems Corp. USB 2.0 Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Last edit: 2 years 9 months ago by Ian Sullivan.
2 years 9 months ago #44896

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Just in case, a new powered USB hub is coming tomorrow
2 years 9 months ago #44897

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So it looks like the RPi detects that power is consumed from an USB port and then disables it to correct the loss of voltage. Are you using a power supply for the RPi that is powerful enough? The RPi needs a 12V power supply that provides at least 2A and preferable 3A. Though a powered USB hub may help indeed as well.


Wouter
Wouter van Reeven

ASI6200MM and 7 slot 2" filter wheel with a SkyWatcher Esprit 80 ED on a SkyWatcher HEQ5-Pro
ASI1600MM-Pro Cooled and 5 slot 1.25" filter wheel with an 8" TS Ritchey-Chrétien on a SkyWatcher EQ6-R
Last edit: 2 years 9 months ago by Wouter van Reeven.
2 years 9 months ago #44900

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The first thing I added was the Atik HR16, no issues there, only seemed to be upset about the hub being added, or the SX wheel's consumption potentially, but then seemed to correct itself, but could be misreading this.

For now, I'll focus on the 16HR and disconnect the others to avoid confusion and repost.

As to the RPi wanting 12v, isn't this is 5v@2A from a micro USB for a RPi3b+?
2 years 9 months ago #44903

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Sorry, yes, the RPi wants 5V and at least 2A but preferably more. What happens if you do not use the hub but simply attach the different hardware (cameras, fw, mount) one by one to the available USB ports?
Wouter van Reeven

ASI6200MM and 7 slot 2" filter wheel with a SkyWatcher Esprit 80 ED on a SkyWatcher HEQ5-Pro
ASI1600MM-Pro Cooled and 5 slot 1.25" filter wheel with an 8" TS Ritchey-Chrétien on a SkyWatcher EQ6-R
2 years 9 months ago #44905

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HR 16 connected.

dmesg -w output (seems to have buffered all of the old info, truncated just to show 16HR being added):

[14398.592989] usb 1-1.1.2: Product: ATK-16HR Camera
[14398.593342] usb 1-1.1.2: Manufacturer: ATIK-Instruments
[14398.593347] usb 1-1.1.2: SerialNumber: 00QTI3E6
[14398.605556] ftdi_sio 1-1.1.2:1.0: FTDI USB Serial Device converter detected
[14398.605738] usb 1-1.1.2: Detected FT232BM
[14398.606767] usb 1-1.1.2: FTDI USB Serial Device converter now attached to ttyUSB0

lsusb output:

Bus 001 Device 015: ID 0403:df31 Future Technology Devices International, Ltd
Bus 001 Device 005: ID 0424:7800 Standard Microsystems Corp.
Bus 001 Device 003: ID 0424:2514 Standard Microsystems Corp. USB 2.0 Hub
Bus 001 Device 002: ID 0424:2514 Standard Microsystems Corp. USB 2.0 Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
2 years 9 months ago #44906

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Just checked and EKOS still comes up with the original error on the CCD, but (as expected) now can't see the SX Wheel or the mount
Last edit: 2 years 9 months ago by Ian Sullivan.
2 years 9 months ago #44907

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I would recommend 3A+ power supply to avoid any potential issues.
Jasem Mutlaq
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2 years 9 months ago #44908

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3A psu ordered
2 years 9 months ago #44915

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