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Ekos doesn't see my ASI1600MM, sees ASI174MM Guide camera and EFW

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While processing images from a couple of nights ago, I discovered I was missing one set of darks. Since I have a cooled ASI1600MM, I thought, no big deal, and I head to the garage to set up to take the missing set.

After plugging in everything, I ended up with a weird situation. My ASI1600MM is not seen by Ekos. The guide camera, an ASI174MM, and the ZWO EFW are both seen; they are plugged into the hub on the ASI1600MM.

I went through the "usual" diagnostic process, unplug everything, plug in only the ASI1600MM. No intermediate hub, straight from the computer to the camera. Camera is powered on, the power light turns on as soon as I plug in the power cable, the fan turns on as soon as I plug in the USB 3.0 cable. But Ekos does not see the camera.

lsusb shows this device when I plug in the camera:

Bus 003 Device 063: ID 04b4:6572 Cypress Semiconductor Corp. Unprogrammed CY7C65642 hub

That "unprogrammed" bit is worrisome, but I don't know what this showed before. Right now, everything is still in the garage and I'm not, but I guess my next step is to check the logs from the imaging session, including system logs to see I have anything that pops out as noticeably different compared to now.

roland
3 years 2 months ago #65693

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Is the power supply for the ASI1600 powerful enough?
3 years 2 months ago #65697

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It's a 16 Amp DC supply, the same thing I was using a couple of nights ago when I imaged. At that point it drove the mount (Celestron CGX-L), the cameras, a powered USB 3.0 hub. Right now, the ASI1600MM is the only thing plugged into it.
3 years 2 months ago #65703

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Hmm. The logs from Jan 7 show this when the ASI1600MM is plugged in:
Jan  7 19:34:03 airy kernel: [ 2356.286962] usb 3-2.3: new high-speed USB device number 40 using xhci_hcd
Jan  7 19:34:03 airy kernel: [ 2356.436470] usb 3-2.3: New USB device found, idVendor=04b4, idProduct=6572, bcdDevice=32.99
Jan  7 19:34:03 airy kernel: [ 2356.436475] usb 3-2.3: New USB device strings: Mfr=0, Product=1, SerialNumber=0
Jan  7 19:34:03 airy kernel: [ 2356.436478] usb 3-2.3: Product: USB2.0 Hub
Jan  7 19:34:03 airy kernel: [ 2356.437357] hub 3-2.3:1.0: USB hub found
Jan  7 19:34:03 airy kernel: [ 2356.437664] hub 3-2.3:1.0: 4 ports detected
Jan  7 19:34:03 airy kernel: [ 2356.727011] usb 3-2.3.1: new high-speed USB device number 41 using xhci_hcd
Jan  7 19:34:03 airy kernel: [ 2356.828281] usb 3-2.3.1: New USB device found, idVendor=03c3, idProduct=1604, bcdDevice= 0.00
Jan  7 19:34:03 airy kernel: [ 2356.828286] usb 3-2.3.1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
Jan  7 19:34:03 airy kernel: [ 2356.828289] usb 3-2.3.1: Product: ASI1600MM Pro
Jan  7 19:34:03 airy kernel: [ 2356.828291] usb 3-2.3.1: Manufacturer: ZWO
Jan  7 19:34:04 airy kernel: [ 2356.911069] usb 3-2.3.2: new full-speed USB device number 42 using xhci_hcd
Jan  7 19:34:04 airy kernel: [ 2357.012693] usb 3-2.3.2: New USB device found, idVendor=03c3, idProduct=1f01, bcdDevice= 0.00
Jan  7 19:34:04 airy kernel: [ 2357.012698] usb 3-2.3.2: New USB device strings: Mfr=1, Product=2, SerialNumber=0
Jan  7 19:34:04 airy kernel: [ 2357.012701] usb 3-2.3.2: Product: ZWO EFW
Jan  7 19:34:04 airy kernel: [ 2357.012703] usb 3-2.3.2: Manufacturer: ZW0
Jan  7 19:34:04 airy kernel: [ 2357.020799] hid-generic 0003:03C3:1F01.0005: hiddev1,hidraw2: USB HID v1.01 Device [ZW0 ZWO EFW] on usb-0000:00:14.0-2.3.2/input0
Jan  7 19:34:04 airy kernel: [ 2357.099082] usb 3-2.3.3: new high-speed USB device number 43 using xhci_hcd
Jan  7 19:34:04 airy kernel: [ 2357.200002] usb 3-2.3.3: New USB device found, idVendor=03c3, idProduct=1749, bcdDevice= 0.00
Jan  7 19:34:04 airy kernel: [ 2357.200007] usb 3-2.3.3: New USB device strings: Mfr=1, Product=2, SerialNumber=0
Jan  7 19:34:04 airy kernel: [ 2357.200009] usb 3-2.3.3: Product: ASI174MM Mini
Jan  7 19:34:04 airy kernel: [ 2357.200011] usb 3-2.3.3: Manufacturer: ZWO

But today I see this
Jan 10 10:26:15 airy kernel: [228686.318958] usb 3-2.3: New USB device found, idVendor=04b4, idProduct=6572, bcdDevice=32.99
Jan 10 10:26:15 airy kernel: [228686.318964] usb 3-2.3: New USB device strings: Mfr=0, Product=1, SerialNumber=0
Jan 10 10:26:15 airy kernel: [228686.318967] usb 3-2.3: Product: USB2.0 Hub
Jan 10 10:26:15 airy kernel: [228686.320129] hub 3-2.3:1.0: USB hub found
Jan 10 10:26:15 airy kernel: [228686.320444] hub 3-2.3:1.0: 4 ports detected
Jan 10 10:26:15 airy kernel: [228686.453071] usb 3-2.4: new high-speed USB device number 48 using xhci_hcd
Jan 10 10:26:16 airy kernel: [228686.603037] usb 3-2.4: New USB device found, idVendor=2109, idProduct=2817, bcdDevice= 3.a4
Jan 10 10:26:16 airy kernel: [228686.603043] usb 3-2.4: New USB device strings: Mfr=1, Product=2, SerialNumber=0
Jan 10 10:26:16 airy kernel: [228686.603045] usb 3-2.4: Product: USB2.0 Hub             
Jan 10 10:26:16 airy kernel: [228686.603047] usb 3-2.4: Manufacturer: VIA Labs, Inc.         
Jan 10 10:26:16 airy kernel: [228686.603886] hub 3-2.4:1.0: USB hub found
Jan 10 10:26:16 airy kernel: [228686.604034] hub 3-2.4:1.0: 4 ports detected
Jan 10 10:26:16 airy kernel: [228686.681035] usb 3-2.3.2: new full-speed USB device number 49 using xhci_hcd
Jan 10 10:26:16 airy kernel: [228686.786763] usb 3-2.3.2: New USB device found, idVendor=03c3, idProduct=1f01, bcdDevice= 0.00
Jan 10 10:26:16 airy kernel: [228686.786768] usb 3-2.3.2: New USB device strings: Mfr=1, Product=2, SerialNumber=0
Jan 10 10:26:16 airy kernel: [228686.786770] usb 3-2.3.2: Product: ZWO EFW
Jan 10 10:26:16 airy kernel: [228686.786772] usb 3-2.3.2: Manufacturer: ZW0

And when I unplugged everything, then disconnected the EFW and ASI174 from the camera, it get only this
Jan 10 10:32:51 airy kernel: [229082.037196] usb 3-2: new high-speed USB device number 60 using xhci_hcd
Jan 10 10:32:51 airy kernel: [229082.186917] usb 3-2: New USB device found, idVendor=04b4, idProduct=6572, bcdDevice=32.99
Jan 10 10:32:51 airy kernel: [229082.186923] usb 3-2: New USB device strings: Mfr=0, Product=1, SerialNumber=0
Jan 10 10:32:51 airy kernel: [229082.186926] usb 3-2: Product: USB2.0 Hub
Jan 10 10:32:51 airy kernel: [229082.187981] hub 3-2:1.0: USB hub found
Jan 10 10:32:51 airy kernel: [229082.188346] hub 3-2:1.0: 4 ports detected

I did do some upgraded yesterday. And I see at this point, there are also updates to libindi. I'll try updating today and see if I can connect. If not, then I'll see if I can roll back.

roland
3 years 2 months ago #65706

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Hi Roland

This can happen, when your USB3-hub is broken (the USB3-part of it). It will fall back to USB2 an dcan see the guiding-cam and the EFW, because they are connected via USB2-cable. The ASI1600mm is connected via USB3-cable and isn´t recognized anymore.

Edgar
3 years 2 months ago #65711

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I don't think it was the cable; updating ubuntu (which included a libindi update) fixed things. Whether or not that was coincidental or due to a broken previous upgrade, I'm not sure. But at this point, same cables, same everything else, and it's back to working normally.

roland
3 years 2 months ago #65737

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